What does certification involve?

Certification involves a process in which an individual must demonstrate a high level of skill in a specific area, often through examinations, practical assessments, or the completion of required training. This validation process assures employers, peers, and customers that the certified individual possesses the necessary expertise and knowledge to perform competently in their field. It is a recognized credential that enhances professional credibility and can open up additional career opportunities.

While managing a team, tracking employee performance, and evaluating customer satisfaction are important components of the hospitality and restaurant industry, they do not directly pertain to the concept of certification. Certification is focused on individual competency and skill validation rather than the management of teams or systems for performance tracking or customer evaluation.